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MARKETING POLICY

The information we collect

Embark Consulting Limited understands that your privacy is important to you and that you care about how your personal data is used.

 

We respect and value the privacy of all our prospect contacts and existing customers and will only collect and use personal data in a lawful and transparent manner, as set out in our Privacy Policy.

 

As a ‘data subject’ you have several rights under the law with respect to our use of your personal data. This policy explains those rights and how to exercise them.

Information About Us

Embark Consulting is a Limited company registered in England under company number 09356688.

Trading address

167-169 Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PE.

VAT number: 234835794

Data Protection Officer: Nichola Raymond

Email address: info@embarkconsulting.co.uk

Telephone number: +44(0)203 637 4744

Postal address: 25 Eccleston Place, Belgravia, London, SW1W 9NF, UK

Email address: nicky.raymond@embarkgroup.com

We are accredited by QMS to the following quality standards of

ISO 9001

ISO 14001

ISO 45001

What Does This Policy Cover?

Under data protection law in the UK, including key legislation such as the UK GDPR and Data Protection Act 2018 and any successor legislation, (collectively, “the Data Protection Legislation”) individuals have important rights designed to protect them and their personal data.

 

This Policy sets out those rights, explains them in clear terms, and provides guidelines on how to exercise them.

In simpler terms, personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we use is set out in our privacy policy.

What Are My Rights? 

The UK GDPR sets out your key rights as a ‘data subject’ as follows:

a)             The right to be informed.

b)             The right of access.

c)             The right to rectification.

d)             The right to erasure.

e)             The right to restrict processing.

f)              The right to data portability.

g)             The right to object.

h)             Rights in relation to automated decision-making and profiling.

 

The following sections of this Policy explain each right in more detail. If you have any questions about any of your rights under the Data Protection Legislation, or require more detailed information, please contact our data Protection Officer at info@embarkconsulting.co.uk or the Information Commissioners Office  or your local Citizens Advice Bureau.

 

The Right to Be Informed

You have the right to be informed about our collection and use of your personal data. The information we provide must include details of the purpose or purposes for which your data is used, how long we keep it, and who (if anyone) it will be shared with.

This important privacy information is provided in our Privacy Policy. Additional information about your rights is also provided here, in this Policy.

If we collect data directly from you, this privacy information will be provided at the time it is collected.

We will provide a link to our privacy policy in the footer of all our email campaigns and give you the option to have read it which will update our records accordingly.

If we collect data about you from a third party, this privacy information will be provided to you as soon as possible and in any event no later than one month after we have obtained that data.

The Right of Access

This right, also known as ‘subject access’ gives you the right to obtain a copy of any personal data that we hold about you as well as other supporting information.

This right is designed to help you understand how and why we use your data, and to check that we’re using it lawfully.

You can exercise this right by making a ‘subject access request’. A subject access request can be made orally or in writing and although the more detail you can provide, the easier it will be for us to respond quickly, there is no prescribed format for such requests. A Subject Access Request Form is available on request info@embarkconsulting.co.uk for you to use when making a request.

We are required by law to respond to a subject access request within one calendar month of receipt (or, where we request proof of identification or a fee (see below), within one calendar month of receipt of that). We may also need to ask you for further information to understand the scope and nature of your request, and if we do so, the time limit for our response will be paused until you provide the necessary clarification. In certain limited cases, such as where your request is complex or you have made multiple requests, this period may be extended by up to two months; however, you will be kept informed at all times.

There is not normally a fee payable for a subject access request. For ‘manifestly unfounded or excessive’ requests, however, we permitted to charge a ‘reasonable fee’ that covers our costs.

 

How we update your preferences when you unsubscribe 

All information is held within our marketing software that automatically omits your details from the relevant mailing list assigned to your contact details.

You will receive a notification to say your details have been unsubscribed and you will be offered a refined list of suggested services that are relevant to how you first contacted us.

 

It is your choice how you see and subscribe to information about our services. 

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